IP PBX

IP PBX

IP PBX is a phone system built and operated based on IP platform. This system allows users to make internal calls, calls to PSTN and mobile networks and also transmits voice and video over LAN, WAN and Internet, etc (Voice over Internet Protocol -VoIP).Currently, IP phone is applied in the internal PBX systems for enterprises, call centers and even household.

IP PBX systems offer a wide range of useful features which is considerable advantage in comparison with the traditional PBX.

Advantages of IP PBX

  • Reduce cost of infrastructure investment and management

IP PBX is a smart solution help enterprises reduce the total costs of infrastructure investment, management, long-distance national and international callings. As the system is built up based on IP platform, it can make use of the available infrastructure of enterprises. So, cost of investment for IP BPX is lower and much more reasonable than the traditional PBX.

Reduce costs of Calls with IP PBX by connecting among inter-branches and multiple offices totally free. So, it saves operation costs for business.

The intelligent call routing system helps to reduce cost of calling from PBX to mobile up to 15% less than usual

  • Capable of good customization meets the need of different businesses.

Easily expand hardware configurations and functions. And also flexibly expand and build IP PBX phone system with the reasonable number of lines which suits requirement of customers.

  • Easy for integrating with other applications:

IP PBX is a powerful tool supporting the enterprises because it can integrate with other management applications such as CRM for building Contact center. This is an significant advantage of IP PBX (interact with database to display customer information when calls ring, male calls easily by clicking phone numbers from Outlook, etc)

  • Calling Monitoring and professional reporting:

The system stores information both in and out callings, records content and duration. You can access the report at anytime. It provides intelligent reports which support managers to control quality of customer care services and to avoid using phone for private purpose.

  • Allow moving easily

Users can easily move to different positions without affecting the configuration and functionality of IP PBX. So, this system increases ability of working outside and outdoor activities for employees.

  • Easy to use, control and maintain with high stability

The VoIP system has a web-based management interface for both managers and users. It enables users to easily control and maintain IP PBX system and it is also one of distinguished advantages in comparison with traditional PBX system.

For find further information and being free consulted about if your present infrastructure and operating model are appropriate for building IP PBX system to improve working and management efficiency, reduce costs? Please contact with TIT, we will analyze and build the system in accordance with the needs of each enterprise with the most reasonable cost.

Hỗ trợ tư vấn

Hotline: 0974 69 6600
Email: info@tit-vn.com

Hỗ trợ trực tuyến
akin